Fees & How We Work

Clear, Fair, and Tailored

At CAPA Services, we know that when you’re considering Centrelink or aged care support, one of the first questions is: “What will it cost?” Our services are tailored to each client’s situation, and fees vary depending on the complexity of the claim. Most of our work falls within a set range, and we’ll always provide a clear quote before any work begins.

A Private Organisation

We are a private organisation, which means there is a cost for our services. We’re always upfront about this. We also tell our clients that we don’t do anything they couldn’t attempt themselves. Centrelink is a free service, but in practice, it has become increasingly complex. Many people find the forms and processes confusing and difficult to manage on their own, and not everyone has a positive experience when dealing directly with Centrelink.

That’s where our value lies. With extensive knowledge and experience in the Centrelink and aged care systems, we know the language, we know how to talk to Centrelink, and we know what the outcomes should be. We take the stress, confusion, and time out of the process, giving you confidence that your claim is in safe hands.